Turning customers into advocates

We believe in the long game. Our approach is to build lasting relationships with your customers, developing a loyalty that just can’t be bought.


Advocacy & engagement

Our personalised, connected approach means that we tailor every touchpoint to increase conversions, increase engagement, and turn customers into advocates.

Want to engage customers with samples?

Face to face & digital sampling

Want to take your product directly, and quickly, to the customer? Our sampling strategies are both face to face and digital, targeting the exact demographic of your customer.

Want to offer a complete brand experience?

Experiential marketing

Want your customers to be immersed in your brand experience? We make sure the interaction with your brand creates lasting memories that reflect your brand personality.


Customer experiences

If you're looking for ways to connect meaningfully, our personalised shopper strategies provide a rewarding experience that creates value in every interaction.

Want to ensure your brand is properly represented?

Training programmes

Whether it’s staff or resellers, you want the face of your brand to be spot on. Our training is delivered face to face or via digital platforms, ensuring maximum uptake and understanding.



What we did

Cosine has managed the DPD network for several years, as both their pick up and drop off locations have grown exponentially. Training and winning buy-in amongst shop staff and depots has been key to making sure parcel management is process compliant and that all parties are strong advocates of the service and the brand. The power of recommendation and advocacy has never been greater and what better way to build that than through first-hand engagement and experience.


What the results were

With time bound SLAs, flexibility and agility are key and Cosine’s Business Development Executives are there to make sure issues are fixed and on-site support made available in under 24 hours.


We have worked with Cosine over 7 years, there has been lots of change and Cosine has reacted extremely well. They are a partner we will be working with into the future.”

Tim Davies

DPD, Head of Pick Up


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